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I can't receive fax, what should I do?
Pls open Windows Fax and Scan and check if both of the send/receive options are checked under Tools\Fax Setting\
Other check up
1. Is the modem connected directly to the USB 2.0 port on your computer?
2. Are you able to send/receive fax using a regular fax machine and the telephone line?
3. Are you able to send fax using the modem and the telephone line?
Other check up
1. Is the modem connected directly to the USB 2.0 port on your computer?
2. Are you able to send/receive fax using a regular fax machine and the telephone line?
3. Are you able to send fax using the modem and the telephone line?