H50319 - Device becomes malfunction w/ exclamation mark. Driver version remains no change 2023.43.914.2016

Updated: 10/23/2017

Pls download and reinstall the latest driver and the issue will be resolved.

http://www.hiroinc.com/drivers/H50319%20H50320%20H50321%20H50322%20H50323%20H50324%20H50325%20H50326/Win%2010%208.7%208%207%20Ver_2023.56.0502.2017.L.zip

Issues:

Device becomes malfunction w/ exclamation mark. Driver version remains no change 2023.43.914.2016

Cause:

Driver issue, an old driver was reinstalled when a new driver is present.

1.            Device is plug n play under Windows 10

3.            Windows update updated driver to 2023.43.914.2016

4.            If user reinstall driver from CD after driver was updated by Windows update to 2023.43.914.2016, device becomes malfunction w/ exclamation mark. Driver version remains no change 2023.43.914.2016

Solution:

Manually roll back or reinstall driver to the previous version 2023.23.1030.2015 and then update the driver to the latest one 2023.43.914.2016

1.            Device is plug n play under Windows 10

  3.            Windows update updated driver to 2023.43.914.2016

 4.            If user reinstall driver from CD after driver was updated by Windows update to 2023.43.914.2016, device becomes malfunction w/ exclamation mark. Driver version remains no change 2023.43.914.2016